Terms & Condions

Terms & Conditions — Tideaway Studio

Last updated: March 2026

Welcome to Tideaway Studio. By accessing or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully before using this site or placing an order.

1. About Us

Tideaway Studio
Porthcawl, Wales, United Kingdom
Website: tideawaystudio.co.uk

Tideaway Studio creates and sells posters, prints, wall art, greeting cards, and related creative products.

2. Use of This Website

By using this website, you agree that:

You are at least 18 years old, or using the site with parental permission
You will not misuse the website or attempt to interfere with its security
You will provide accurate information when placing an order

We reserve the right to update or change these Terms at any time.

3. Products & Descriptions

We aim to display all products as accurately as possible. However:

Colours may vary slightly due to screen settings
Sizes and materials are listed clearly on each product page
All artwork remains the intellectual property of Tideaway Studio

We may update product details or discontinue items without notice.

4. Ordering & Payment

When you place an order, you will receive an email confirmation. This does not guarantee acceptance of the order. We may cancel or refuse an order if:

The product is out of stock
Payment cannot be processed
There is an error in pricing or product information

Payments are processed securely through our chosen payment provider.

5. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times vary depending on your location and chosen shipping method.

Please note:

Delivery estimates are not guaranteed
We are not responsible for delays caused by postal services or couriers
You are responsible for providing an accurate delivery address

If your order is lost or damaged in transit, please contact us and we will assist.

6. Returns & Refunds

We want you to be happy with your purchase. You may request a return or refund if:

The item arrives damaged
The wrong item is received
You contact us within 14 days of delivery

Custom or personalised items cannot be returned unless faulty.

To request a return, email us with your order number and photos

7. Intellectual Property

All artwork, designs, images, branding, and written content on this website are the property of Tideaway Studio.

You may not:

Copy, reproduce, or distribute artwork
Use images or branding without permission
Claim any of these designs as your own

8. Privacy

We respect your privacy. Any personal information you provide is handled in accordance with our privacy policy.

We do not sell or share your data with third parties except where necessary to fulfil your order.

9. Limitation of Liability

Tideaway Studio is not liable for:

Losses caused by incorrect use of our website
Delays or issues caused by third‑party services
Any indirect or consequential damages

Our total liability will never exceed the amount paid for your order.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms, please contact us via the contact page.

Website: tideawaystudio.co.uk